DomestiPro Privacy Policy
Last updated: 14 February 2026
DomestiPro values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the personal data of workers, employers, and site visitors.
1. Information We Collect
We may collect the following information:
a. Personal Information
- Full name, display name and contact details (email, phone)
- ID or passport for verification
- Profile photos, gallery media
- Service details, rates, availability, and categories
b. Usage Information
- IP address, device information, and browser type
- Pages visited and actions on the platform
- Subscription and payment history
c. References and Verification Data
- Employer references (last 2 employers for workers)
- Role-specific screening results (where applicable)
2. How We Use Your Information
We use personal information to:
- Provide and manage DomestiPro services
- Verify worker identities and references
- Facilitate employer-worker connections
- Process payments and subscriptions
- Improve our platform and user experience
- Communicate with you about updates or promotions
3. Sharing Your Information
We do not sell your information. We may share data:
- With employers to facilitate job requests
- With trusted verification providers (for role-based checks)
- As required by law or to protect DomestiPro rights
4. Data Security
We implement technical and organizational measures to protect personal data from unauthorized access, loss, or misuse. Only authorized personnel and service providers have access to sensitive information.
5. Data Retention
- Worker and employer data is retained as long as profiles are active.
- Verification and reference records are retained for compliance and service purposes.
- Users may request deletion of personal data in accordance with applicable laws.
6. Your Rights
You have the right to:
- Access your personal information
- Correct or update your data
- Request deletion or restrict processing
- Withdraw consent for optional data processing
To exercise your rights, contact: support@domestipro.co.za
7. Cookies and Tracking
DomestiPro uses cookies and analytics tools to improve functionality and user experience. These do not collect sensitive personal data unless you provide it directly.
8. Children’s Privacy
DomestiPro services are not directed to children under 18. We do not knowingly collect personal information from minors.
9. Changes to Privacy Policy
We may update this policy periodically. Continued use of the platform signifies acceptance of the updated Privacy Policy.
10. Contact Us
For privacy-related inquiries or requests:
Email: support@domestipro.co.za
WhatsApp: +27 74 475 4204
By using DomestiPro, you consent to the collection and use of your information as described in this Privacy Policy.